1010 Avenue of the Moon, New York, NY 10018 US

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Nannies on Call

is a Canadian agency that offers childcare services for families. Their on-call nanny service is intended for families that do not require the same nanny on a regular or semi-regular basis.

Booking an Appointment:

To submit a booking request, please visit their website: https://www.nanniesoncall.com/booking/online, or use their new Nannies On Call iPhone app.

 

For short notice bookings (less than 36 hours) please call at 1-877-214-2828 to speak with a booking agent. Normally they require 36 to 48 hours’ notice before each booking.

 

Nannies on Call office hours:

Monday – Friday, 5 AM – 6 PM PST

Saturdays, 9 AM – 6 PM PST

Sundays, 11 AM – 5 PM PST

Closed on all statutory holidays

 

When making an appointment, clients need to provide exact dates and times when childcare is required (they generally only make appointments up to one month in advance). After the booking request(s) are processed, the agency will start looking for a nanny that is most suitable for the client’s needs.  Nannies are selected based on their experience caring for children based on the client’s child’s age group and all of the nannies are thoroughly pre-screened. Once a nanny is selected, Nannies on Call will call and email the client to confirm the appointment. The confirmation email will contain the nanny’s full name and a short biography.

 

Please note:

  • Nannies can administer medication with written parental consent.
  • Nannies can also take children out for walks and outings on foot, by transit, or by taxi with written parental consent.
  • Nannies cannot drive with children and they do not perform general housekeeping or cooking duties.
Rates & Fees:

On-call rates are two-fold, consisting of the agency booking fee the nanny’s hourly rate.

 

Agency Booking Fee

$33 + tax booking agency fee is incurred with every single booking appointment that is made.

The booking fee is charged to a pre-authorized Visa or MasterCard at the time of the booking.

**Booking fees are non-refundable once charged.** Clients will receive an e-receipt for the agency booking fees.

 

Nanny’s hourly rate

Ottawa rate-  $17 per hour to care for up to 3 siblings

All bookings are for a minimum of 4 hours, but you are welcome to book a nanny for as longer.

Nannies must be paid in cash or by cheque in Canadian funds at the end of each appointment. The nanny will issue a paper receipt at the end of each appointment.

 

Additional charges Overtime rates
  • $2 per hour for each additional child from the same family
  • $3 per hour for each additional child from a different family
  • $2 per hour after midnight
  • Time and a half after 8 hours
  • Double time after 10 hours

 

 


Bundle Plans:

All bundles and plans are valid for one year from the date of purchase and are non-refundable/non-transferable.

For multiple bookings in the next year, clients can purchase bundles of booking fees (6 for $165 +tax, or 10 for $230 +tax).

For yearly bookings, the Baroness Plan lets clients make up to 5 babysitting appointments per month for one year, for $525 + tax.

Cancellation Policy:

Once the booking is confirmed, you can cancel your appointment with no cancellation fee 24 hours prior to the start time.  Cancellations with less than 24 hours’ notice carry a cancellation fee of $73.

 

For more information, please visit their website: http://www.nanniesoncall.com.

 

Or contact them at bookings@nanniesoncall.com or at 1-877-214-2828, extension 107.