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Compassionate Care

2:30 - 3:30 CT

Tuesday June 15


How Compassionate Care Can Improve Outcomes & Your Career


Compassion in EM has eroded with each decade since the specialty began. In this talk we will elucidate the importance of compassionate care in improving patient outcomes and compliance as well as improving job satisfaction and preventing burnout.

Learning Objectives

To review the evidence for compassionate care improving patient outcomes
To describe simple methods to incorporate compassion into EM practice
To reflect on one’s own propensity for compassion in their practice


Compassion is a behaviour that requires action rather that just conveying empathy
Compassionate care decreases one’s risk of litigation and patient complaints
Compassionate care lowers symptoms of depression, portends a higher sense of personal accomplishment and enhances quality of life in physicians who practice it regularly