Sunday, May 26, 2019 • 10:15 - 11:45
Track 3 - QI and Choosing Wisely: Why Bother at All?!
Track Chair: Dr. Lucas Chartier
Room: 201

Quality & Safety: Where Are We At? - Dr. Lucas Chartier

Description: Quality and Safety have become buzzwords in healthcare in recent years… but why should we care?! More importantly perhaps, what have we accomplished through these, where do we want to go, and why should we keep going?

Learning Objectives
At the end of this presentation, participants will be able to:

  1. Understand what quality and safety encompass.
  2. Learn what has been accomplished at the national level in QIPS in recent years.


  1. Quality and safety is broader than most people think.
  2. What you’ve been doing is probably ‘quality and safety’.
  3. We can achieve even more all together.

Dr. Lucas Chartier is the Director of Quality and Innovation at the University Health Network (UHN) emergency department, in Toronto. He completed a Master of Public Health with a focus on quality improvement and patient safety (QIPS) at the Harvard School of Public Health. He currently serves as the Toronto Central LHIN (Local Health Integration Network) Lead for EM, and as the Chair of the CAEP QIPS Committee.

Debate! Will Choosing Wisely Canada Get Us to the Promised Land? - Drs. Sam Campbell, Sam Vaillancourt, Eddy Lang (moderator)

Description: The Choosing Wisely Canada campaign is four years old now, with CAEP and emergency medicine having contributed 10 recommendations thus far. But are we having the impact we are hoping for with this? Is it too early to tell? Should we change our strategy, or just jump ship now?!

Learning Objectives
At the end of this presentation, participants will be able to:

  1. Review the Choosing Wisely Canada campaign.
  2. Discuss the benefits and challenges of the campaign.


  1. Choosing Wisely Canada (CWC) aims to promote discussion between physicians and patients.
  2. CWC is necessary but likely insufficient to bring about change.
  3. You can be part of the solution, whatever that may be.

Sam Vaillancourt is an emergency physician, Trauma Team Leader and Associate Scientist at St. Michael’s Hospital and the University of Toronto.

Eddy Lang is a Professor and Department Head for Emergency Medicine at Cumming School of Medicine- University of Calgary and Alberta Health Services, Calgary Zone. Dr. Lang chaired the Canadian Association of Emergency Physicians Conference (CAEP) 2018. His areas of interest are knowledge translation, evidence-based medicine and operations research.

What About Me? A Patient’s Perspective - Ms. Heather Patterson-Savoy

Description: One common description of patient-centred care is to work WITH patients, as opposed to doing things TO or FOR them. And yet, we rarely engage them about what we are planning, doing and organizing in healthcare. Let’s hear from a patient advisor what she thinks about it all!

Learning Objectives
At the end of this presentation, participants will be able to:

  1. Understand the role of patient advisors.
  2. Review one patient advisor’s involvement in healthcare planning.


  1. Patient advisors have a broad role.
  2. They can help us understand our system better.
  3. Together, we can achieve more.

I’m a native of Halifax and attended Saint Mary’s University. From there I went to work at Manulife (formerly Maritime Life) in the Group Disability area where I’ve held various positions over the past 35 years. I’m currently working as a Disability Specialist for our longstanding client the Canadian Armed Forces.